A simple privacy policy for an indie product.

1. Overview

CVMode is an independent software product for resumes, cover letters, outreach, and job-search planning. This policy explains how we handle information when you visit cvmode.com, join a waitlist, contact us, or use the product.

When this page says CVMode, we, us, or our, it means the CVMode product and the people operating it.

2. What We Collect

We keep this simple and collect a few basic categories of information:

• Contact details: your name and email when you contact us, join a waitlist, or create an account.
• Product content: resumes, cover letters, job-search notes, outreach drafts, settings, and other content you add to CVMode.
• Usage data: IP address, browser, device, pages viewed, and product events so we can keep the service working and understand usage.
• Billing data: limited customer and transaction details we receive after checkout, such as plan, purchase status, subscription status, and customer email.
• Cookies and analytics: small pieces of data used to keep the site running and measure what is working.

3. How We Use It

We use information to:

• run, secure, and improve CVMode;
• save and sync your workspace;
• respond to support, demo, or account requests;
• understand usage and prevent spam, fraud, or abuse;
• activate paid access and help with billing issues.

We may send product or marketing emails if you sign up for them, and you can unsubscribe any time. We may still send important service or billing emails when needed.

4. Payments

If you buy a paid plan, checkout is handled by Dodo Payments, our Merchant of Record. Dodo Payments may appear on your receipt or bank statement and may collect billing details directly.

CVMode does not store full card numbers. We may receive limited billing and transaction details from Dodo Payments so we can activate your plan, manage subscriptions, answer billing questions, and keep basic records.

We also use cookies and product analytics tools such as PostHog. You can control cookies through your browser settings, but parts of the site may stop working if you disable them.

5. When We Share Data

We do not sell personal information. We only share data when needed to run the service, including with:

• hosting, database, analytics, email, and infrastructure providers;
• payment and billing providers such as Dodo Payments;
• professional advisors, regulators, or authorities when required by law or needed for safety and fraud prevention;
• a buyer or successor if CVMode is ever sold, merged, or transferred.

6. Access and Deletion

You can ask for access to, correction of, or deletion of your personal information by emailing [email protected].

We will do our best to help quickly, but we may keep limited records where needed for security, fraud prevention, tax, accounting, or legal reasons.

7. Children

CVMode is not meant for children under 13, and we do not knowingly collect their personal information. If you believe a child has shared information with us, email support and we will review it.

8. Changes and Contact

We may update this page as CVMode evolves. If we make a meaningful change, we will update the date at the top.

For privacy questions, deletion requests, or anything unclear, email [email protected].